Industrial Equipment Intelligent After-sales Operation and Maintenance Management System Solution

As the market scale and business scope gradually expand, enterprises find it increasingly challenging to manage the growing number and widely distributed equipment for operation and maintenance.

 Complex and diverse customer demands, a massive workload in equipment maintenance, high costs associated with frequent business trips, and slow service response times have become critical issues that enterprises need to address. Additionally, traditional methods such as manual inspections, paper-based records, and telephone communication are becoming increasingly inadequate, significantly impacting the enterprise's sustainable development. Therefore, it is imperative to establish an information-based, intelligent, and online industrial equipment intelligent after-sales operation and maintenance management system.

To assist industrial equipment manufacturers in transitioning from "selling equipment separately" to "providing comprehensive equipment solutions," from "post-event maintenance" to "pre-event maintenance," and from "ending management upon sale" to "full lifecycle management," ShuzhiNeng offers an efficient and reliable industrial equipment intelligent after-sales operation and maintenance management system solution.

By integrating data from PLCs, instrumentation, industrial robots, CNC machine tools, and other equipment, the ShuzhiNeng equipment operation and maintenance management platform can provide real-time monitoring of equipment location, quantity, type, operational status, working parameters, alarm records, and maintenance work orders.

 This enables the rational allocation of personnel and resources for maintenance tasks, ensuring timely repair of equipment failures and stable production operations.

Key Features:

1. Real-time Monitoring: Monitor the operational status and working parameters of each piece of equipment anytime, anywhere via mobile phones or computers.

    In case of abnormal faults, automatic alarms are triggered, and alarm information is communicated through WeChat, SMS, or email, facilitating quick diagnosis and response.

2. Operation and Maintenance Management: Record the maintenance history and work order records of equipment, query maintenance times, responsible personnel, work logs, and other information.

    Real-time viewing of customer uations helps optimize work processes and enhance maintenance efficiency.

3. Remote Maintenance: Provide a PLC remote maintenance express line for remote programming, debugging, and uploading/downloading programs for PLCs located in different regions, improving work efficiency, reducing travel frequency, and achieving online and efficient maintenance.

4. Data Analysis: Utilize a data dashboard for comparative analysis of multiple equipment data, gaining a better understanding of equipment assets and operational information. This facilitates the formulation of reasonable business strategies and maintenance services, promoting the transformation and upgrading of after-sales maintenance services.